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Enigmai Ltd, a Wholly-Owned Subsidiary of Golden Star Enterprises Ltd., Signs a Letter of Intent to Pilot Its WorkForce Management System in Hospitals
Claymont, Delaware, Nov. 10, 2021 (GLOBE NEWSWIRE) — via NewMediaWire — Golden Star Enterprises Ltd., (OTCPink: GSPT) today announced that its wholly-owned subsidiary, Enigmai Ltd, has signed a Letter Of Intent (LOI) with National Organized Workers Union to pilot its Enigmai Business Suite (EBS) workforce management system (WFM) in hospitals.
National Organized Workers Union manages the union for some of the largest hospitals in Canada and is based in Toronto, Ontario, overseeing approximately 3,000 workers spread across four hospitals.
Golden Star Enterprises CEO, Eliav Kling, commented, “We are very happy to see Enigmai’s growth into the North American market. This is a significant milestone for the Enigmai team as it is the first engagement outside Israel. We know that our software can provide great value to multiple operating sectors globally, and we are excited to help hospitals to better schedule their employees, provide better service to their clients, and save money while doing so.”
The LOI between Enigmai and National Organized Workers Union states that once Enigmai’s product upgrade, currently under development, is ready (anticipated for the first quarter of 2022), the National Organized Workers Union will commence a product pilot in which it will evaluate the product for two months. If at the end of the pilot program, they find the product to be beneficial, the union will recommend implementing the product in all the hospitals they serve permanently.
Mr. Tim Cadeau, the Treasurer of the National Organized Workers Union, said, “On first glance at Enigmai’s WFM solution, I understood that it could be the solution to most of the conflicts between the union and the hospitals. I believe that the return on investment will be high for all parties involved once hospitals adopt the solution Enigmai is offering.”
Mr. Louis Shefsky, President of Golden Star Enterprises Ltd., concluded: “We have a unique opportunity to resolve a conflict between two organizations, the hospitals and the unions, with our product, offering benefits to all parties involved. That is a true win-win situation, and I am proud to be able to mitigate this conflict with our solution. I am confident that we will be able to help other business verticals with Enigmai’s product.”
Importance of WFM in Call Centre’s Growth
Smart WFM can add consistency and efficiency -reducing customer waiting time to CSR’s
Growing call centre needs a strong WFM to support their activity
Effective WFM will Decrease Labor Cost and Increase Labor Availability
Advanced WFM Enables Distributed Call Centres and Remotely working CSR’s = Increasing LaborAvailability
More than 30% of Medium and Large Companies are Not Happy with their WFM – Significant Market Opportunity
Managing Call Centres Made Easy
Providing Better service by assigning the right people with the right skills to the right shifts
The Solution – EBS System by Enigmai
AI-Enabled Work Force Management System Providing Top to Bottom Solution for Every Role in the Organization
What makes our solution better:
- Real-Time data analysis – Highlight and Prevent Scheduling Gaps
- Optimizing Manpower Scheduling – Decrease Overtime and Save $$$
- Smart Alerts – Get Relevant Data and Make the Right Decisions Process
- Manpower Changes & Requests – Allows CSR’s to take part in the scheduling process
Enigmai EBS – Main Features
AI-Driven Forecasting – the heart of the planning process
- EBS provides an accurate forecast that translates to optimized shifts and manpower
Scheduling using advanced AI Technology
- takes into consideration employee preference, shift exchange requests
- create schedules within seconds taking into account employee skills and company rules
Real-Time Call Center Management
- connects to the organization Active Directory
- break management
- integration with the organization CTI
- Real-Time Reporting and Dashboards
ROI – Get Your Money Back in One Year
Isracard – Among the largest Credit Card companies in Israel
Clal – One of the largest Insurance companies in Israel
Eital Muskal – VP Strategy & Business Development
For the past two decades, Mrs. Muskal navigated her career as a lawyer and a senior business strategy specialist while assuming increased responsibilities and higher-level roles through different industries.
She holds an L.L.B degree and was the founder of a boutique law firm specializing in immigration and relocation processes where she developed complex business models to support Israeli companies in their expansion to North America.
Since 2013, Mrs. Muskal has held positions as a strategy executive leading and implementing corporate growth initiatives. She led the execution of business development plans for corporations in the private sector.
Louis Shefsky – President
Louis is an entrepreneur and business executive with over 35 years of experience in the public markets. His years of experience and expertise help him connect tech startups with the right investors, so you can leverage an investor relationship that meets your needs and those of your investors.
Eliav Kling – CEO
Eliav is an entrepreneur, business developer, and real estate investor with over 25 years of experience in the tech industry and business world. His years of experience and expertise in the corporate IT world is where he sharpened his analytical skills, crisis management, and remote team management